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Amazon Cloud

Amazon Connect Analytics: Improved Contact Center Performance 

November 24, 2023 Daksha Chindarkar Amazon Connect, Cloud Services

Contact centers play a vital role in any business, providing a critical touchpoint for customers to interact with the company.[…]

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Amazon Connect - Future of Omnichannel Communication

Amazon Connect – Future of Omnichannel Communication

January 25, 2023 Daksha Chindarkar Amazon Connect

Superior customer service at a cheaper cost with an easy-to-use omnichannel cloud contact center Amazon Connect is an omnichannel cloud[…]

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