Now Modernize Your Business with Dynamic 365

Microsoft dynamics 365 is a cloud-based business application platform that combines components of Customer relationship management (CRM) and Enterprise resource planning (ERP) along with productivity applications and Artificial intelligence tools.

Modernize Your Business with Dynamic 365 Applications: 

  • Sales – Sales Leaders, Sales Operations
  • Customer Service – Customer Service Leaders, Customer Service Operations
  • Field Service – Field Service Leaders, Field Service Operations
  • Human Resource – Attract, Onboard, Core H.R.
  • Finance & Operations – Finance Leaders, Operation Leaders
  • Supply Chain Management – Streamline planning, production, stock, warehouse, and transportation.
  • Commerce- Retail operations 
  • Project Service Automation – Operation Leaders, Project Leaders
  • Marketing—Adobe Marketing Cloud, Dynamics 365 for Marketing
  • Artificial Intelligence –for Sales, Customer Service, and Market Insight
  • Mixed Reality – Remote Assist, Guides, Layout
  • Business Central – ERP for SMBs

CRM (Customer Relationship Management)

Microsoft Dynamics 365 CRM is an integrated, data-driven, customizable, and adaptable software solution designed to meet the needs of businesses. Moreover, CRM offers real insights to your revenues, marketing, as well as customer service teams. It allow them to Modernize the business with Dynamic 365. 

Microsoft Dynamics 365 CRM Applications

  • Marketing
  • Sales
  • Customer Service
  • Field Service
  • Project Operations

Advantages of Microsoft Dynamics 365 CRM

– Get Real-time Insights

– Omni-channel Capabilities

– Integrated A.I. Capabilities

– Customizable and Flexible

– Easy to Scale as per Business Requirements

– Powerful Integrated Solution

Microsoft Dynamics 365 ERP (Enterprise Resource Planning)

ERP is a type of software system that assists businesses in automating and managing critical business processes for optimal efficiency. ERP works as a data flow between a collection of methods, supplying a single source of truth and streamlining processes across the organization. 

Furthermore, it can integrate a company’s financials, supply chain, processes, commerce, reporting, manufacturing, and human resources activities onto a single platform. Most businesses have a finance and organizational system, but siloed systems cannot help with future business growth or go beyond everyday business processes. As companies grow and their needs change, their plans must adapt. 

What is the significance of ERP in business?

While there is no one solution for every business operation, ERP technology improves by bringing mechanisms together. As a result, you will have the business intelligence, acceleration, and adaptability to optimize your operations after connecting your processes, systems, and data.

Here are three ways that an ERP system can help your company:
  1. Maximize performance

With AI-powered solutions, you’ll increase insights that will improve your decision-making and reveal innovative methods to advance operational performance in the future.

  1. Boost the operational impact

Connecting data and procedures offer employees more visibility and flexibility, allowing them to act faster as well as deliver more value across the organization.

  1. Ascertain business agility

ERP solutions have intended to adapt your needs. 

How does Microsoft Dynamics 365 assist businesses?
  • Produces real-time business insights through an advanced Power B.I. interface, allowing businesses to ensure that all business functions are performing following the set Key Performance Indicators (KPIs).
  • Unified developed Customer Relationship Management (CRM) features through Microsoft Outlook integration, seamlessly connecting users to a centralized platform, allowing businesses to streamline workflows.
  • Monitors web chats, posts, or other relevant content using an intelligent social marketing application, allowing businesses to become acquainted with their target audience as well as develop marketing strategies to increase customer engagement.
  • It not only Protects data for cloud-based applications but also, information sources with strong access controls, including a physical data center, a service hosting platform, network connectivity, and user administrator access levels.
  • Through lead scoring and list validation functionalities, sales teams can generate consistent leads, gain new customers, and retain existing customers.
  • Not only, Collects, and updates, organizes, but also, archives customer information via an embedded Microsoft Excel online integration, allowing users to control and manage their critical CRM databases in real time.
  • Integrates seamlessly with business management solutions and Microsoft Office applications to provide comprehensive solutions enabling CRM teams to manage business interactions and customer relationships effectively.
Business Central

Ensure business permanence with a cloud solution that links sales, service, finance, and operations teams to support them adapt quicker as well as delivering outcomes.

Benefits of Business Central 

– Capabilities

– Adapt as your company grows

– Work more innovative as well as faster

– Activate financial and commercial insights

– Accelerate sales procedures

– Deliver exceptional client service

– Facilitate project achievement

– Drive supply chain optimization

– Enhance warehouse management

– Provide optimal manufacturing outputs

What’s new in Microsoft Dynamics 365?

Keep up with notifications you may have missed.

The new Alerts pane displays notifications that are important to you. You can choose which information you want to receive, such as email and document @mentions, responses, travel updates, deliveries, task recommendations, and much more.

Find the information you’re looking for quickly.

When you search for events, people, and flights, they appear near the top of the search results.

Discover events on your calendar more quickly than ever before.

The Calendar search has been improved, making it quicker as well as simpler to find events, such as the upcoming occurrence of a series.

Using an example record, import data into your workbook.

You can insert data from a large table differentially by generating an example record that pulls in only the documents you need.

Import the desired tables from Excel.

Power Query allows you to select only the needed tables when importing files from Excel workbooks or JSON (JavaScript Object Notation).

Import the tables you want from JSON files.

When importing from JSON files, Power Query allows you to select only the tables you require.

Drag and drop in PivotTables connected to Power B.I. to conduct quick calculations.

By dragging and dropping field aggregations, you can quickly get answers like sum, average, and distinct count in a Pivot Table connected to Power B.I.

Choose how you want to collaborate on your document.

You can apply and track typical changes or avoid unexpected edits by choosing from Editing, Reviewing, and Observing in Word.

Finally, Dynamics 365 is becoming fantastic every day, and it sets a high standard for future business applications that attempt to catch up. Hence, we were delighted when Microsoft disclosed the latest features for Dynamics 365, and we hope you are, too.


  1. Your point of view caught my eye and was very interesting. Thanks. I have a question for you.

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